rajabaji apps Terms and Conditions

1 General Terms and Scope

These terms and conditions ("Terms") apply to the use of all services on the rajabaji apps platform — casino games, sports betting, live dealer games, crash games, and the mobile app. By accessing the site or creating an account, the user is considered to have read and fully agreed to these Terms.

These Terms may change from time to time. The latest version will always be published on this page, with the date of change noted. Continued use of the site is considered acceptance of the updated Terms.

2 Account Registration and Verification

2.1 Registration Process

Creating a valid account is required to use services on rajabaji apps. During registration, users must provide accurate and complete information — including name, date of birth, mobile number, and an active email address. If an account is created using false information, the right is reserved to close the account at any time and, where applicable, to forfeit the balance.

2.2 One Person, One Account

Only one account is permitted per person, household, mobile device, IP address, or payment method. If an attempt to create multiple accounts is detected, all associated accounts will be suspended and any bonuses or winnings earned may be forfeited.

2.3 Identity Verification (KYC)

For account verification, rajabaji apps may request a copy of a national identity card, passport, or other government-issued document. The platform reserves the right to place withdrawals on hold until verification is complete.

• It is entirely the user's responsibility to keep their account password and login details confidential.
• If unauthorized access to the account is suspected, the support team must be notified immediately.
• Allowing a third party to use the account is strictly prohibited.

3 Age Limit and Eligibility

All services on rajabaji apps are for individuals aged 21 or older only. Providing a false age during registration is strictly prohibited. If account verification reveals that a user is under 21, the account will be permanently closed and any winnings in the account will be forfeited.

Users must also confirm that participating in online gaming and betting is lawful under the laws applicable in their place of residence. Any legal responsibility in this regard rests entirely with the user.

4 Terms on Deposits and Withdrawals

4.1 Accepted Payment Methods

rajabaji apps currently accepts bKash, Nagad, Rocket, and Upay for deposits and withdrawals. The minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳800.

4.2 Withdrawal Processing

Withdrawal requests are generally processed within 15 minutes to 2 hours. However, if KYC verification is incomplete or an unusual transaction is detected, processing may take additional time.

• Deposits must be made only from the mobile number used to register the account.
• Deposits from mobile banking numbers registered in a third party's name are not accepted.
• If a fraudulent transaction is suspected, the withdrawal may be cancelled and the account suspended.
• If a withdrawal request is being processed, the first one must be settled before submitting a new withdrawal request.

5 Bonus and Promotion Terms

5.1 Welcome Bonus

New users receive a 120% bonus on their first deposit, up to ৳5,000. Before withdrawing the bonus, wagering of 10 times the bonus amount must be completed. For example, a ৳1,000 deposit adds a ৳1,200 bonus, giving a total balance of ৳2,200, and wagering of ৳1,200 × 10 = ৳12,000 must be completed before withdrawal.

5.2 Weekly and Special Promotions

Each promotion — including the Weekly Raja Reward, rajabaji apps Slots Festival, Friday Special Offer, and Birthday Royal Gift — has its own wagering conditions. The detailed terms of each offer are listed on the relevant promotion page.

• If multiple bonuses are active at the same time, wagering is calculated separately for each.
• A maximum bet amount applies when betting with a bonus balance.
• If wagering is not completed before the bonus expires, the bonus will be cancelled.
• Creating multiple accounts to take advantage of bonuses will result in strict action.
• If an attempt to obtain a bonus without meeting the promotion's terms is detected, all associated winnings will be forfeited.

6 Game and Betting Rules

6.1 Game Outcomes

All game outcomes on rajabaji apps are determined by a certified Random Number Generator (RNG) or through a live dealer. For incomplete rounds caused by a technical error or disconnection, a decision will be made in accordance with the platform's policy.

6.2 Betting Limits

Each game and event has its own minimum and maximum betting limits, which are displayed in the game lobby. rajabaji apps reserves the right to adjust betting limits or review an account if unusual betting patterns or bonus abuse are detected.

6.3 Prohibited Activities

• Systematically placing low-risk bets with the intent of abusing bonuses.
• Participating in games using another player's account.
• Playing games using software bots or automated methods.
• Deliberately exploiting any vulnerability or bug in the platform.
• Coordinated betting between two or more accounts.

If involvement in any of the above activities is proven, the associated winnings will be forfeited and the account will be permanently closed.

7 Account Closure and Suspension

rajabaji apps reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• Breach of any one of these Terms.
• Providing false information during identity verification.
• Fraudulent transactions or chargebacks.
• Suspicious money laundering activity.
• Self-exclusion activated at the user's own request.

If an account is legitimately closed and there is no breach, the regular balance (excluding bonuses) will be returned via the relevant payment method.

8 Personal Data and Privacy

Details on how rajabaji apps collects, stores, and processes users' personal data are set out in the Privacy Policy. The platform does not sell user data to third parties, but it may be shared with approved partners for payment processing and fraud prevention purposes.

• User data is kept secure through SSL encryption.
• An option to opt out of marketing communications is available.
• Details on the cookie policy can be found in the privacy section of the site.

9 Limitation of Liability

While rajabaji apps works to keep the platform's technical services running normally, it will not accept liability for service disruptions caused by the following:

• Loss of a session on the user's side due to internet or power disconnection.
• Server issues with a third-party game provider.
• Force majeure events — natural disasters, cyber attacks, and similar.
• Issues with the user's own device or software.

If a loss occurs due to a proven platform error, the maximum compensation is limited to the amount staked in the relevant event or game.

10 Responsible Gaming

rajabaji apps believes that gaming is a form of entertainment and should never be seen as a solution to financial problems. The Responsible Gaming guidelines provide information on self-exclusion, setting deposit limits, and how to get support.

• Users can set a deposit limit on their account at any time.
• Contact the support team for a temporary break or long-term self-exclusion.
• If signs of gaming addiction appear, seeking professional help is encouraged.

11 Changes to Terms and Updates

rajabaji apps reserves the right to change, add to, or remove any part of these Terms at any time. For significant changes, an effort will be made to notify users via their registered email or SMS. However, it is the user's own responsibility to stay informed of any changes.

Continued use of the site after a change is considered acceptance of the updated Terms. If a user objects to any change, the option to close their account remains open at all times.

12 Contact and Support

For any questions or complaints about these Terms, contact the rajabaji apps support team. Support is available seven days a week, twenty-four hours a day, in Bengali and English — live chat can be used directly from the site. For email contact: [email protected]

For quick answers to common questions, visit the FAQ section — it contains answers to common questions about accounts, payments, bonuses, and games.